I absolutely loved the decoration of the hotel! It had a charming old-world style with beautiful antique furniture and tasteful artwork. The general areas were impeccably clean and cozy, creating a warm and inviting atmosphere. The hotel was also very accessible for senior people like myself, with easy-to-navigate hallways and well-placed handrails for extra support.

The only thing I would ask for a better vacation for senior people is more assistance from the staff. While the children working there were polite, I would have appreciated more help with carrying my bags or getting around the hotel.

my stay at this property exceeded my expectations. the location was perfect, close to the city center and with a beautiful view from my room. the staff was friendly and welcoming. if i visit vitoria again, i will definitely choose this place.

Noisy neighbors one night.

Excellent customer service provided by the 24-hour front desk staff. They were as efficient as a well-oiled machine, ensuring a smooth stay. The free WiFi throughout the property was like having a personal internet genie, granting me unlimited access to the cyber world.

Funny smell downstairs.

The location is absolutely perfect, just a short walk from the city center and with convenient access to public transportation. The room was well-appointed with a fridge and microwave, which was a nice surprise. The view from the room window was open and enjoyable.

The staff, although they didn't speak English, were very friendly and made check-in a breeze.

Pension Amaia in Vitoria-Gasteiz provided excellent value accommodation with a good price-to-quality ratio. The room was well-appointed, with a fridge and microwave. The location was convenient, within walking distance of the train station and tram station, as well as the shopping center and the old town. The staff was friendly and helpful, offering advice and assistance with parking.

Nothing, all was good.

Convenient location, close to train and tram stations, shopping center, and old town. Cleaned room with fridge and microwave. Helpful and friendly staff. Good value for money.

I couldn't have asked for better value for my money at Pension Amaia! The room was well-appointed with a fridge and microwave, and I enjoyed a lovely view from my window. The location was perfect, within walking distance of the train station and the charming old town of Vitoria. The hosts were incredibly friendly and helpful, giving me great advice about the city and even helping me find a free parking spot. Plus, my room was always impeccably clean.

The only thing that could have made breakfast better were a few more options for breakfast items.

great value, perfect location, friendly staff. exceeded expectations. would definitely stay here again.

poor wifi signal.